Other ways to contact us
Call us from
within the UK
0800 731 1919
Call us from
overseas
+44 (0)203 0233420
Address
BTPS
Sunderland, SR43 4AD
Our phone lines are open weekdays between 8:30am and 5:00pm (excluding Bank Holidays).
Alternatively, if you have any HR related queries, they will need to be submitted using BT HR self-service on https://hr.bt.com/en-gb/ (if on the intranet) or by calling 0800 181 4321.
If you have a complaint, please click here.